Saturday, August 20, 2011

MITPM 7

Via Email regarding "Mastering Information Technology Project Management (MITPM)":

Mark Your Calendar
MITPM 7
&
Related Events
20 October 2011

Greetings from AsiaICTpm and Advanced Techonology Studies Center!

MITPM is back! Coming from October 18 – 24 2011 is AsiaICTpm’s annual MITPM conference, MITPM 7. This year the content will be more intense and in-depth than ever due to the sheer volume of response in preparation for this event. MIPTM 7 will now include few breakout sessions in addition to the main stage presentations and expo area demonstrations.

Don't miss out on our distinguished speakers addressing the most critical value management issues in the world today.

Stay tune. Please visit www.MITPM.org on the 1st September 2011 for details.

MITPM 7 poster
MITPM 7 poster

Wednesday, August 17, 2011

ACM: Persuasive Speaking

Cover of the "Persuasive Speaking" advanced manual
Projects cover selling a product, making “cold calls,” preparing a winning proposal, convincing an audience to at least consider your side of a controversial issue or subject and persuading listeners to help bring a vision and mission to reality.


Project #1: The Effective Salesperson
Executive Summary:
Successful salesperson focus on the buyer, possess good listening skills, create value for the buyer, radiate credibility, and maintain a good attitude. By understanding the thought processes people employ when making a purchase, you can structure your words and actions to match this process. Ask questions to discover the buyer's problem or need, then show how your product or service solves that problem or need.

Objective:
  • Learn a technique for selling an inexpensive product in a retail store.
  • Recognize a buyer’s thought processes in making a purchase.
  • Elicit information from a prospective buyer through questions.
  • Match the buyer’s situation with the most appropriate product.
  • TIME : 8 to 12 minutes
Note to the Evaluator:
The purpose of this presentation is for the speaker to enact a role play with another member. The speaker plays the role of a salesperson in a store, and the other member acts the part of a prospective buyer. The product being sold is determined by the speaker. The speaker is to first give a brief introduction explaining the persuasive process used in sales to help the audience better understand the presentation’s objectives and to evaluate the presentation. The speaker is to introduce the role play and the partner, then conduct the role play. Finally, the speaker is to lead a brief discussion with the partner and the audience about the role play. It is suggested you read the entire project before the presentation.


Project #2: Conquering the "Cold Call"
Executive Summary:
Selling expensive products can be challenging because prospective buyers are more hesitant and the process may take weeks or months. By positioning yourself as a resource for your buyers, striving to make buyers' job easier and their product better, you'll be more likely to make a sale. The buyers will consider you to be on their team and will be more loyal to you and your product.

Objectives:
  • Learn a technique for "cold call" selling of expensive products or services.
  • Recognize the risks buyers assume in purchasing.
  • Use questions to help the buyer discover problems with his or her current situation.
  • Successfully handle buyer’s objections and concerns
  • TIME : 10 to 14 minutes
Note to the Evaluator:
The purpose of this presentation is for the speaker to enact a role play with another member. The speaker plays the role of salesperson selling an expensive product or service making a "cold call" on a prospective buyer. The product/ service being sold is determined by the speaker. The speaker is to give a brief speech about the persuasive process used in "cold call" sales to help the audience better understand the presentation’s objectives and to evaluate the presentation. The speaker is to introduce the role play and the partner, then conduct the role play. Finally, the speaker is to lead a brief discussion with the partner and the audience about the role play.


Project #3: The Winning Proposal
Executive Summary:
If you want approval for your plans, you must present your ideas in a manner that positively influences the audience. Make sure your proposal answers the following questions: What is my objective? Who is my audience? What does my audience want or need? What do you want the audience to do? What is the plan? What would the results be? Conclude by asking the audience to approve it.

Objectives:
  • Prepare a proposal advocating an idea or course of action.
  • Organize the proposal using the six-step method provided.
  • TIME : 5 to 7 minutes
Note to the Evaluator:
The speaker is asked to prepare and present a proposal advocating an idea or course of action which he or she would like the audience to approve. It is suggested you read the entire project before the presentation.


Project #4: Addressing The Opposition
Executive Summary:
Occasionally speakers must address listeners on a controversial issue or subject, one on which your viewpoint differs. A speech of this type requires sensitivity and tact. Acknowledge your listeners' viewpoint, then present your own and its benefits. Find points of agreement. Illustrate your points with stories and anecdotes, project credibility and use humor. When answering questions, remain calm and answer in a positive manner, concluding with a positive statement.

Objective:
  • Prepare a talk on a controversial subject that persuades an audience to accept or at least consider your viewpoint.
  • Construct the speech to appeal to the audience’s logic and emotions.
  • TIME : 7-9 minutes for the speech, and 2-3 minutes for the question-and-answer period.
Note to the Evaluator:
In this presentation, the speaker is to persuade an audience to accept or at least consider his or her viewpoint on a controversial subject. The talk should appeal to the audience both logically and emotionally. The speaker is then to field questions from the audience.


Project #5: The Persuasive Leader
Executive Summary:
Leaders are persuasive. They use speech to organize people and urge them to higher levels of achievement than they could reach independently. You can demonstrate leadership by communicating your vision and mission to others and convince them to take action. Be enthusiastic, and tell lively and dramatic stories that relate to the points you are making.

Objectives:
  • Communicate your vision and mission to an audience.
  • Convince your audience to work toward achieving your vision and mission.
  • TIME : 6 to 8 minutes
Note to the Evaluator:
The purpose of this presentation is for the speaker to communicate a vision and mission and convince the audience to help achieve them. It is suggested you read the project before hearing the presentation.

For more information:
Item 226I

ACM: Public Relations

Cover of the "Public Relations" advanced manual
Everyone benefits from the ability to present a good public image. Projects cover preparing a speech that will generate a favorable attitude toward you and your product, company or service, presenting a positive image of yourself and your company or organization on a radio talk show, persuading an audience to accept your viewpoint, addressing a hostile audience and communicating with the public during a crisis situation.


Project #1: The Goodwill Speech
Executive Summary:
A type of public relations strategy, the goodwill speech builds the public's favorable feeling towards you in a subtle, indirect way. Instead of making a verbal appeal or 'sales pitch', you use the speech to perform a service that is related to your business or cause. By providing the audience members with helpful information that they can use in their daily lives, you generate positive feelings toward you and your product and increase their willingness to eventually buy your product.

Objectives:
  • Prepare a talk that will build goodwill for your organization by supplying useful information of interest to the audience.
  • Favorably influence the audience by skillful and friendly delivery of your talk.
  • TIME: 5 - 7 minutes
Notes to the Evaluator:
The purpose of this talk is to present a five- to seven-minute speech of goodwill on behalf of Toastmasters International. The speaker should present useful information on the subject of public speaking, with the references to Toastmasters limited to the introduction, conclusion or casual comments during the speech.


Project #2: The Radio Talk Show
Executive Summary:
Radio talk shows are an excellent way to tell thousands of people about your organization or business at virtually no cost to you or your organization. As a guest on a talk show, you have the opportunity to talk openly and favorably about your organization or business to build goodwill. Because radio is a vocal medium, your physical appearance, facial expressions and eye contact doesn't matter. Instead, you must rely on your voice to convey enthusiasm, passion, sincerity and friendliness.

Objectives:
  • Present a positive image of you and your company or organization on a simulated radio talk show
  • Prepare a talk designed to build goodwill toward an organization by presenting factual information
  • Understand the dynamics of a successful radio talk show
  • Prepare for the questions that may be asked of you during the radio interview
  • TIME: 3 to 5 minutes for the presentation, plus 2 to 3 minutes for questions and answers.
Note to the Evaluator:
The purpose of this presentation is to build goodwill toward an organization by giving the audience factual information about its operation and its effect on the community. The talk should be supported by research and present a positive image of the speaker and his or her organization on a simulated radio talk show. The speaker has been asked to appear as a guest on the talk show, with another club member serving as the talk show host. In addition to presenting the three- to five-minute talk, the speaker is to spend two to three minutes at the end of the presentation answering several questions asked by the host. Both the presentation and the answers to the questions should present a positive image of the organization to the audience. Please read the entire project before you hear the presentation. Remember, you are evaluating only the "guest", not the "host".


Project #3: The Persuasive Approach
Executive Summary:
People today are mistrustful, hesitant to believe anyone they don't know personally. A public relations speaker knows how to persuade audience members to adopt a proposal, accept an idea or take a certain action. Appeal to their self-interest and emotion, showing how your idea is in their best interest and how they will benefit from your proposal or position. WHen you support your ideas with relevant data and convey sincerity and conviction, your audience will trust and believe you.

Objectives:
  • Direct a persuasive appeal to the audience's self-interest using a combination of fact and emotion in a speech delivered in such a manner that it appears extemporaneous
  • Persuade the audience to adopt your viewpoint by the use of standard persuasive techniques
  • Use at least one visual aid to enhance the audience's understanding
  • TIME: 5 to 7 minutes
Notes to the Evaluator:
The purpose of this talk is to persuade the audience to adopt a point of view advocated by the speaker in a speech of five to seven minutes. The talk is to be convincing on both the logical and emotional levels and delivered in an extemporaneous manner. The focus of the talk should be on the personal interest of the audience. The speaker must use at least one visual aid.


Project #4: Speaking Under Fire
Executive Summary:
Openly hostile audience are challenging to any public relation speaker. Your goal is to dispel the hostility and convince them that your side has some merit, not necessarily to change their mind. Find areas of agreement and focus on them. Look at the issue from audience members' point of view, then show them that your side has merits, too. Ally with emotional symbols, tactfully refute opposing arguments and appeal to the audience's self-interests. Your voice and eye contact convey sincerity, so use them to your advantage.

Objectives:
  • Prepare a talk to persuade a hostile audience to at least consider your position on a controversial issue
  • Demonstrate sincerity when presenting your viewpoint
  • TIME: 3 to 5 minutes for the presentation, and 2 to 3 minutes for questions and answers.
Note to the Evaluator:
The purpose of this talk is to present a three- to five- minute speech to an audience assumed to be hostile to the speaker's position on a controversial issue. The speaker should attempt to lessen the opposition and persuade the audience to at least accept that the position has some merit. Following the speech, the speaker is to conduct a two- to three-minute question-and-answer period.


Project #5: The Crisis Management Speech
Executive Summary:
How you communicate with the public during a crisis affects your organization's reputation and possibly its very survival. In times of trouble you want to favorably impress the media and covey concern to those who are directly affected as well as to the general public. You can successfully handle any crisis when you know the message you want to tell the media and the public, are truthful, admit mistakes, refrain from speculation and continue to provide relevant information as it becomes available.

Objectives:
  • Learn strategies for communicating to the media about a company crisis
  • Prepare a speech for the media about a company crisis that builds and maintains a positive image for the company
  • Answer questions from the media in a manner that reflects positively on the company
  • TIME: 4 to 6 minutes for the presentation, and 3 to 5 minutes for the question-and-answer period.
Notes to the Evaluator:
The speaker is to assume he or she is a spokesperson for a company or organization that is experiencing a crisis. The speaker may choose the situation, perhaps taking an incident from the news or creating an imaginary situation. The speaker is to present a four- to six-minute "crisis management" speech to the media about the situation, striving to build and maintain a positive image for the company. Following the speech, the speaker will conduct a three- to five-minute question-and-answer period. Fellow club members will assume the roles of media reporters, asking the speaker questions about the crisis and the company or organization's handling of it. The speaker is to continue to build and maintain a positive image of the company while answering the questions.

For more information:
Item 226C

ACM: Speaking To Inform

Cover of the "Speaking To Inform" advanced manual
Informational speeches are one of the most common types, so most likely you will be asked to present one sometime. This manual contains information about organizing an informational speech, tailoring your speech to the audience, conducting a demonstration, presenting a report and delivering a speech about an abstract subject.


Project #1: The Speech To Inform
Executive Summary:
Informative speeches can be educational, entertaining and enjoyable for your audience, if you plan them carefully. Make the information relevant to your listeners, relate it to what they already know, and involve them in some manner. Keep the information organized and present it in an interesting manner. Remember to repeat the points you want listeners to remember and use visual aids to aid in retention.

Objectives:
  • Select new and useful information for presentation to the audience
  • Organize the information for easy understandability and retention
  • Present the information in a way that will help motivate the audience to learn
  • TIME : 5 to 7 minutes
Note to the Evaluator:
The purpose of this talk is for the speaker to present an informative speech of five to seven minutes. The information should be presented in an interesting manner with clear organization. The speaker should support the facts or points with statistics, quotes, or experts' opinions.


Project #2: Resources For Informing
Executive Summary:
Knowledge of your audience often determines whether your speech will be successful. Strive to find out as much as possible about your listeners, including their ages, occupations, economic status, education, political orientation and hobbies. Then demonstrate your knowledge of the subject, making sure you have the right support material. Use visual aids appropriately.

Objectives:
  • Analyze your audience regarding your chosen subject
  • Focus your presentation at the audience’s level of knowledge
  • Build a supporting case for each major point using information gathered through research
  • Effectively use at least one visual aid to enhance the audience’s understanding
  • TIME : 5 to 7 minutes
Note to the Evaluator:
The purpose of this talk is for the speaker to inform the audience on a subject of interest in five to seven minutes. The talk should be directed to the interests of the audience, with each major point strongly supported by research. The speaker is required to use at least one visual aid to enhance the audience’s understanding.


Project #3: The Demonstration Talk
Executive Summary:
A demonstration is the most effective way to explain a process, activity or product. Demonstration can be done through body movement (showing a dance step or skiing technique), showing a physical object, or displaying a model. Carefully rehearse the demonstration and be sure the audience can see it. Anticipate any problems that may occur and plan how to handle each other.

Objectives:
  • Prepare a demonstration speech to clearly explain a process, product, or activity
  • Conduct the demonstration as part of a speech delivered without notes
  • TIME: 5 to 7 minutes
Note to the Evaluator:
The purpose of this talk is for the speaker to present a demonstration talk of five to seven minutes on a process, product, or activity. The speaker may use body language, an actual object, or a model for the demonstration. The speech, delivered without notes, should keep the audience interested, and each segment in the demonstration should be explained clearly and specifically.


Project #4: A Fact Finding Report
Executive Summary:
Fact-finding reports are used to present information your audience needs to make a good decision. Keep the report focused, explain the sources of your information, and present facts clearly and quickly. Close with recommendations for action. Often these reports are followed by question-and-answer session, so anticipate possible questions and prepare your answers beforehand.

Objectives:
  • Prepare a report on a situation, even, or problem of interest to the audience
  • Deliver sufficient factual information in your report so the audience can make valid conclusions or a sound decision
  • Answer questions from the audience
  • TIME: 5 to 7 minutes for the speech, and 2 to 3 minutes for the question-and answer period
Note to the Evaluator:
The purpose of this talk is for the speaker to deliver a fact-finding report of five to seven minutes on a situation, event, or problem. The information should be comprehensive and well-organized, as well as presented in an interesting manner. The talk should include an overview of the report, an explanation of how the data was gathered, and a thorough presentation of the relevant facts. The speaker is then to field questions from the audience.


Project #5: The Abstract Concept
Executive Summary:
Explaining a theory, principle, philosophy or social issue can be challenging. Make sure the audience knows the general concept and how your speech relates to it. Show how you topic relates to listeners' everyday lives. Use plenty of examples, anecdotes, illustrations and visual aids to help listeners understand and visualize your points, and avoid technical jargon.

Objectives:
  • Research and analyze an abstract concept, theory, historical force, or social / political issue
  • Present the ideas in a clear, interesting manner
  • TIME: 6 to 8 minutes
Note to the Evaluator:
The purpose of this talk is for the speaker to present a six to eight minutes analysis of a concept, idea, theory, historical force, or social / political issue. The talk should be clear and interesting to the audience. The speaker’s purpose is to clearly explain the meaning of the subject to the audience and use definitions, examples, anecdotes, illustrations, quotes from experts, and visual aids to explain concepts.

For more information:
Item 226B

ACM: Special Occasion Speeches

Cover of the "Special Occasion Speeches" advanced manual
Special events present special speaking opportunities. This manual provides instruction in giving toasts, speaking in praise/giving a eulogy, "roasting" someone and presenting and accepting awards.


Project #1: Mastering The Toast
Executive Summary:
Weddings, anniversaries and other celebrations often call for a toast. A toast bestows best wishes as well as hopes for health, happiness, good fortune and other positive thoughts. A good toast has an opening, body and conclusion and fits the occasion in both mood and language. When giving a toast, take care not to embarrass anyone and be sensitive to audience and to the occasion.

Objectives:
  • Recognize the characteristics of a toast.
  • Present a toast honoring an occasion or a person.
  • TIME : 2 to 3 minutes
Note to the Evaluator:
The purpose of this project is for the speaker to present a two- to three- minutes toast in honor of a person or special occasion. The toast is to be original, and the audience is to serve as the “guests” at the toast. The toast must clearly state the occasion or person being honored and be personalized through stories, anecdotes or quotes relating to the subject. It is suggested you read the entire project before the presentation. In addition to your oral evaluation, please give written responses to the questions below.


Project #2: Speaking In Praise
Executive Summary:
At some time you will be called upon to speak in praise of someone - perhaps at a retirement banquet, anniversary celebration or the funeral of a friend or family member. The most successful speeches of praise are inspirational, pointing out the meaning of another person's life and relating that meaning to our own lives. Talk about the individual and his or her accomplishments, including the qualities that made the person worthy of praise and the lessons we may learn from the person.

Objectives:
  • Prepare a speech praising or honoring someone, either living or dead.
  • Address five areas concerning the individual and his/her accomplishments.
  • Include anecdotes illustrating points within the speech.
  • TIME : 5 to 7 minutes
Note to the Evaluator:
The purpose of this project is for the speaker to present a 5 to 7 minutes speech praising a friend, relative or co-worker. The occasion – e.g., funeral, retirement banquet, anniversary or farewell party – has been selected by the speaker. The speech is to be inspirational, pointing out the qualities of the individual and the meaning of the individual’s life, as well as relating that meaning to our own lives. In addition to your oral evaluation, please give written responses to the questions below.


Project #3: The Roast
Executive Summary:
A roast is another way to honor or recognize a person. Unlike the speech of praise in Project 2, a roast relies on wit, humor and satire to convey its message. The guest of honor must be agreeable and capable of handling the jokes. Carefully select jokes and anecdotes that relate to the guest of honor, making sure that your material will not hurt the guest of honor's feelings. Rehearse your stories and jokes and make sure your punch lines can be heard.

Objectives:
  • Poke fun at a particular individual in a good-natured way.
  • Adapt and personalize humorous material from other sources.
  • Deliver jokes and humorous stories effectively.
  • TIME : 3 to 5 minutes
Note to the Evaluator:
The purpose of this project is for the speaker to present a three- to five- minutes “roast”. The occasion – retirement banquet, anniversary or farewell party, etc. – has been selected by the speaker. The roast is to include jokes and anecdotes adapted from other sources to apply to the honored guest. In addition to your oral evaluation, please give written responses to the questions below.


Project #4: Presenting An Award
Executive Summary:
How an award is presented conveys to the audience and the recipient how important the award and the accomplishments it recognizes are. Be sure to explain the purpose of the award, why the organization presents it, and what the recipient did to deserve it. Point out the recipient's dedications, sacrifices and contributions, and give examples. Keep your remarks brief. The star of the event should be the award recipient, not the presenter.

Objectives:
  • Present an award with dignity and grace.
  • Acknowledge the contributions of the recipient.
  • TIME : 3 to 4 minutes
Note to the Evaluator:
The purpose of this project is for the speaker to present an award with dignity, grace and sincerity. The presentation speech should be three to four minutes in length. The speaker will explain the purpose of the award and why the recipient deserves it. In addition to your oral evaluation, please give written responses to the questions below.


Project #5: Accepting An Award
Executive Summary:
Accepting an award graciously requires thought and preparation. Your acceptance speech should display gratitude to the organization giving the award, acknowledging the organization's work and its importance, and sincerity. Be modest and dignified. Keep your acceptance speech brief. As you accept the award, stand slightly sideways toward the audience, reach for and take it with the hand nearest the presenter, then hold it in full view of the audience.

Objectives:
  • Accept an award with dignity, grace and sincerity.
  • Acknowledge the presenting organization.
  • TIME : 5 to 7 minutes
Note to the Evaluator:
The purpose of this project is for the speaker to accept an award with dignity, grace and sincerity. The acceptance speech is to be five to seven minutes in length and given without notes. The speaker is to acknowledge those who helped him or her and recognize the importance and work of the presenting organization. In addition to your oral evaluation, please give written responses to the questions below.

For more information:
226N

ACM: Specialty Speeches

Cover of the "Specialty Speeches" advanced manual
Speakers are often called upon to give different kinds of talks. This manual contains information about giving the most common ones, and it covers impromptu talks, preparing inspirational speeches, selling a product, reading out loud and introducing a speaker.


Project #1: Speak Off The Cuff
Executive Summary:
Every day you most likely are asked to give your opinion, offer advice or contribute an idea or piece of information. Such impromptu talks are opportunities to build your confidence and improve your speaking skills. You can prepare for impromptu speaking situations by reading, listening and keeping abreast of current events and by knowing the different wars in which you can organize your thoughts.

Objectives:
  • Develop an awareness of situations in which you might be called upon to deliver an impromptu speech.
  • Understand how to prepare for impromptu speaking.
  • Develop skill as a speaker in the impromptu situation by using one or more patterns to approach a topic under discussion; for example, comparing a past, present, future situation or before and after.
  • TIME : 5 to 7 minutes
Note to the Evaluator:
The purpose of this talk was for the speaker to present an impromptu speech of five to seven minutes on a topic about which he or she is knowledgeable. The speaker is to provide you with five possible topics. You are to select one at random and tell him or her what that topic is. The speech should inform the audience through clear, knowledgeable expression. In addition to your oral evaluation, please write answers to the questions below.


Project #2: Uplift The Spirit
Executive Summary:
An inspirational speech acknowledges listeners' present beliefs, values and sentiments, explains the need for change, then encourages and motivates listeners to make these changes. An inspirational speaker's success relies heavily on delivery, language, vocal variety and phrasing. The inspirational speaker adapts to the mood and formality of the occasion and conveys confidence, sincerity, conviction and enthusiasm.

Objectives:
  • Identify and understand the basic differences and similarities between inspirational speeches and other kinds of speeches.
  • Learn how to evaluate audience feeling and establish emotional rapport.
  • Develop a speech style and delivery that effectively expresses inspirational content by moving the audience to adopt your views.
  • TIME : 8 to 10minutes
Note to the Evaluator:
The purpose of this project was for the speaker to present an eight to ten minutes speech designed to rephrase the emotional consensus of the audience in terms of their beliefs, values and sentiments and in a language and style appropriate to the occasion. In addition to your oral evaluation, please give written answers to the questions below.


Project #3: Sell a Product
Executive Summary:
A sales presentation is a type of persuasive speech. Its purpose is to generate listeners' interest in the service or product you are selling and motivate them to buy it. You should create a 'Unique Selling Proposition' that explains how your service or product will benefit them and how it is better than the competition's service or product. Be sure to incorporate words that have proven to be effective in the sales process. Plan for listeners' potential objections and be able to refute them.

Objectives:
  • Understand the relationship of sales technique to persuasion.
  • Skillfully use the four steps in a sales presentation: attention, interest, desire, action.
  • Identify and promote a unique selling proposition in a sales presentation.
  • Be able to handle objections and close a prospective buyer.
  • TIME : 10 to 12 minutes
Note to the Evaluator:
The speaker has been assigned to present a sales speech of from 10 to 12 minutes. The talk should be convincing on logical, informational and emotional levels and should be delivered in an extemporaneous manner. The focus of the talk should be the selling of a product or of a service. You may want to review the text of this project to be familiar with its objectives. In addition to your oral evaluation, please provide written the answers to the following questions:


Project #4: Read Out Loud
Executive Summary:
An interpretive reader communicates the ideas and emotions of someone else. You read from a work of literature, using your voice, and body to convey the ideas, emotions, attitudes, and intentions of the author. Creating the illusion of spontaneity is key to effective interpretive reading and requires close attention to pacing, animation, rhythm, tone and inflection. If the literature you select requires cutting to fit time requirements, begin the reading at a point of crisis and move directly toward the climax.

Objectives:
  • Arrive at an understanding of the elements that comprise oral interpretation and how it differs from preparing and giving a speech.
  • Learn the preparation or planning techniques of effective interpretation.
  • Learn the principles of presentation and develop skill in interpretive reading with regard to voice and body as instruments of communication.
  • TIME : 12 to 15 minutes
Note to the Evaluator:
The purpose of this project was for the speaker to present an interpretive reading of 12 to 15 minutes from a literary work. Making effective use of voice, rhythm and body movement, the speaker should create an auditory and visual experience for the audience. In addition to your oral evaluation, please write answers to the questions below.


Project #5: Introducing The Speaker
Executive Summary:
A proper introduction prepares the audience for the speaker, helping them to focus their attention on him or her and sometimes even preparing listeners for a change in mood. The introduction should highlight the speaker, explaining who the speaker is and why he or she is qualified to speak on that topic. A good introduction requires just as much preparation as a prepared speech and should be drafted well beforehand.

Objectives:
  • Focus on the special occasion talk from the standpoint of the introducer (function chairman, toastmaster, master of ceremonies).
  • Become knowledgeable and skilled in the functions associated with the master of ceremonies
  • Handle the introduction of other speakers at a club meeting
  • TIME :The duration of a club meeting. (To be arranged with the Vice President Education)
Note to the Evaluator:
The speaker has been assigned to act as host, introducing the speakers at a club meeting in a way that would help them do their best and encourage the audience to listen with attention and anticipation. In addition to your oral evaluation, please write answers to the questions below.

For more information:
226E

ACM: Interpretive Reading

Cover of the "Interpretive Reading" advanced manual
Reading words written by someone else requires a special set of skills. Projects include reading stories, poetry, monodramas, plays and famous speeches.


Project #1: Read A Story
Executive Summary:
Your successful interpretation of an author's story depends on your understanding of it's overall meaning. Identify the story's general purpose, then break it down into parts and determine the meaning and purpose of each part. Then focus on communicating the story through your reading voice. Use vocal variety, tempo, rhythm, inflection and pauses to convey the story's emotion and actions.

Objectives:
  • To understand the elements of interpretive reading.
  • To learn how to analyze a narrative and plan for effective interpretation.
  • To learn and apply vocal techniques that will aid in the effectiveness of the reading.
  • TIME : 8 to 10 minutes
Notes to the Evaluator:
The purpose of this project was for the speaker to present a narrative using vocal techniques that help the audience to understand and enjoy the selection. The speaker was to convey the author’s meaning and emotions. It is suggested that you read the entire project and the appendix before the presentation.


Project #2: Interpreting Poetry
Executive Summary:
Poetry can be difficult to interpret because a poet often relies on symbolism, imagery and suggestion to convey its message instead of clear description. Identify the poem's general purpose, then break down the poem into stanzas or sentences and determine the thoughts expressed in each. Poetry makes greater use of rhythm, meter, cadence and rhyme than prose, so be careful to avoid delivering it in a sing-song manner.

Objectives:
  • To understand the differences between poetry and prose.
  • To recognize how poets use imagery, rhythm, meter, cadence and rhyme to convey the meanings and emotions of their poetry.
  • To apply vocal techniques that will aid in the effectiveness of the reading.
  • TIME : 6 to 8 minutes
Notes to the Evaluator:
In this project, the speaker’s task was to present a poem, using vocal techniques to capture the imagery and rhythm of a poem and to convey its meaning and emotions to the audience. It is suggested that you read the entire project and the appendix before the presentation.


Project #3: The Monodrama
Executive Summary:
In a monodrama, the speaker portrays a single character, striving to bring that character to live through voice, gestures and mannerisms. Usually the speaker appears to be talking to an unseen person who seems to motivate the speaker's words and actions, but it some situations the speaker may be talking only to himself. Analyze your selection for meaning and emotions, study the character's personality and relationship with others, then determine which vocal elements and body movement would best reflect the characters to your audience.

Objectives:
  • To understand the concept and nature of the monodrama.
  • To assume the identity of a character and to portray the physical and emotional aspects of this character to an audience.
  • TIME : 5 to 7 minutes
Notes to the Evaluator:
In this project, the speaker was to present a monodrama, assuming a character who reveals his innermost thoughts and feelings on some matter of importance. All attention is focused on the speaker, and the speaker may seem to be talking to a second, unseen person whose unheard questions and statements seem to motivate the speaker’s words and actions. The speaker was to use voice and body to convey mental, emotional, and physical characteristics of the person who is speaking. It is suggested you read the project and the appendix before the presentation.


Project #4: The Play
Executive Summary:
The interpretive reader of a play reads the parts of more than one character, using different vocal qualities and body movement to distinguish between them. Select a play or portion of a play that involves only a few characters or you may confuse the audience. Practice the reading until you can smoothly change characters.

Objectives:
  • To adapt a play for interpretive reading.
  • To portray several characters in one reading, identifying them to the audience through voice changes and movement.
  • TIME : 12 to 15 minutes
Notes to the Evaluator:
The speaker was to present a play, or portion of a play, using voice and gestures/body movement to suggest the different characters. It is suggested that you read the project and the appendix before the presentation.


Project #5: The Oratorical Speech
Executive Summary:
Presenting a speech given by someone else can be challenging. In this project, you must use all your interpretive reading skills to bring to life someone else's speech. This most likely will involve establishing a relationship with the audience, convincing them that your viewpoint is the best one. You must move them with your passion and sincerity.

Objectives:
  • To understand the structure of an effective speech.
  • To interpret and present a famous speech.
  • TIME : 8 to 10 minutes
Notes to the Evaluator:
For this project, the speaker was to present a famous speech, using voice and gestures/ body movements to express the original speaker’s meaning and emotions. It is suggested you read the project and the appendix before the presentation.

For more information:
Item 226L

ACM: Speeches by Management (old version - before August 2011)

[Update #1, 3 November 2011: It has come to my attention that there has been some changes to the project details of this manual since the re-branding exercise in August 2011 by Toastmasters International. You can view the new version here: http://www.theprovoices.org/2016/11/speeches-by-management2.html.]


Cover of the "Speeches by Management" advanced manual
Managers encounter a variety of speaking situations in the work environment. This manual offers instruction in giving briefings, preparing and presenting technical speeches, motivating a team, giving a status report and speaking to a hostile group.


Project #1: The Briefing
Executive Summary:
Briefings are common in business, and they usually serve one of these purposes; to impart information, gain acceptance of a plan, promote a specific action, promote understanding, or train a group. Prepare your material so it accomplishes the desired objective. Most briefings include a question and answer session. Prepare as carefully for this portion of the briefing as you did for the briefing itself.

Objectives:
  • Apply the key steps in the preparation of a briefing and the organization of material.
  • Give a briefing according to a specific objective so the audience will have an understanding of the information.
  • Effectively handle a question-and-answer session following the briefing.
  • TIME : 8 to 10 minutes for speech – 5 minutes for question period.
Note to the Evaluator:
The purpose of this presentation was for the speaker, as a manager, to deliver an 8 to 10 minutes briefing to employees or associates to explain, instruct, persuade, or report. The goal of the briefing was the effective communication of procedures, concepts, ideas, and data to accomplish specific objectives. The speaker may use visual aids to amplify the information. A five minute question and- answer session should follow the presentation. In addition to your oral evaluation, please write answers to the questions below.


Project #2: The Technical Speech
Executive Summary:
Technical speeches follow an inverted pyramid structure. The main ideas are covered at the beginning, include conclusions and recommendations. This followed by analysis, then details that expand on the conclusions and recommendations. Keep the speech simple, and write for the "ear". Words should be easily understandable, with active verbs and descriptive adjectives. Keep sentences short.


Objectives:
  • Convert a technical paper or technical material and information into a technical speech.
  • Organize a technical speech according to the inverted-pyramid approach.
  • Write a technical speech as “spoken language,” not as an article.
  • Give the speech by effectively reading out loud.
  • TIME : 8 to 10 minutes
Note to the Evaluator:
The purpose of this presentation was for the speaker, as a manager, to deliver an 8 to 10 minutes technical speech to be read out loud. The speech should have the sound and manner of a spoken, not a written presentation. The speaker should maintain eye contact with the audience, and use vocal variety and gestures. In addition to your oral evaluation, please write answers to the questions below.


Project #3: Manage and Motivate
Executive Summary:
Managers draw the best from people by motivating them to produce. You can inspire and motivate your employees to help them reach the organization's goals. Your presentation should show your listeners that your goals are similar to theirs. Get their attention, tell stories about people who have achieved in spire of adversity, dramatize your words, and call them to action.

Objectives:
  • Understand the concept and nature of motivational method in management.
  • Apply a four step motivational method with the objectives to persuade and inspire.
  • Deliver a motivational speech to persuade an audience to agree with your management proposal.
  • TIME : 10 to12 minutes
Note to the Evaluator:
The purpose of this presentation was for the speaker, as a manager to deliver a 10 to 12 minutes motivational speech designed to persuade and inspire by making the audience understand that personal goals can be realized through the achievement of organizational goals. The delivery should have an abundance of vivid word pictures and dynamic gestures. The content of the speech may include broad issues, long-range objectives, sales goals, responsibilities, and the value of individual contribution. In addition to your oral evaluation, please write answers to the questions below.


Project #4: The Status Report
Executive Summary:
A status report reviews progress made against objectives, plans against results, and the nature of new opportunities. The report's structure is simple; beginning with its purpose, followed by it's scope, findings and recommendations. Avoid introductory generalities, broad background or chronological narratives. Keep to the point and reinforce your recommendations.

Objectives:
  • Organize and prepare a status report involving the overall condition of a plan or program, or performance of a department or company in relation to goals.
  • Construct the report according to a four step pattern.
  • Give an effective presentation of the report
  • TIME : 10 to 12 minutes
Note to the Evaluator:
The purpose for this presentation was for the speaker, as a manager, to deliver a 10 to 12 minutes status report including facts, marketing information, and organizational problems. He or she was to use a four-step pattern for the report : object, scope, findings, recommendations. The speaker was to use visual aids to amplify the information. In addition to your oral evaluation, please write answers to the questions below.


Project #5: The Adversary Relationship
Executive Summary:
Sometimes a manager may be asked to speak to a group that is hostile to his company, product or service. In such situations your goal is to show the opposition a new way of viewing your side, not necessarily to convince them that you are right. Determine the one message you want to the audience to remember, and reinforce it throughout your presentation. Research and anticipate every possible question that could be asked and prepare your answers beforehand.

Objectives:
  • Understand the definition and nature of the adversary relationship.
  • Prepare for an adversary confrontation on a controversial management issue.
  • Employing appropriate preparation methods, strategy, and techniques, for communicating with an adversary group as the representative of your company or corporation.
  • TIME : 5 minutes for speech – 10 minutes for question period.
Note to the Evaluator:
The purpose of this presentation was for the speaker, as a manager representing his or her company or organization, to confront an adversary group concerning a controversial issue related to that company or organization. This situation involves a five-minutes presentation designed to establish the company philosophy and point of view and to persuade the audience as nearly as possible of the validity of that point of view. A ten-minute question-and-answer session will follow with the speaker under fire. In addition to your oral evaluation, please write answers to the questions below.

For more information:
Item 226F

ACM: Storytelling

Cover of the "Storytelling" advanced manual
A good story enhances your speech and makes it memorable. This manual offers instruction in telling folk tales, personal stories, stories with morals, emotional stories and stories about historical events or people.


Project #1: The Folk Tale
Executive Summary:
Folk tales are popular and easy to tell. Read the story and analyze its structure. What is the plot? How does the action flow? Where is the climax? Why is the story appealing? Become familiar with the scenes and characters and help your audience visualize them. Learn the story so thoroughly that you can tell it from memory. Use gestures and your voice to add impact to the story, paying careful attention to tempo, rhythm, inflection, pauses, and volume.

Objectives:
  • To tell a folk tale that is entertaining and enjoyable for a specific age group.
  • To use vivid imagery and voice to enhance the tale.
  • TIME : 7 to 9 minutes
Note to the Evaluator:
The purpose of this talk was for the speaker to tell, not read, a folk tale. The speaker should not act out the story, but instead interpret it for the audience, using voice and imagery. It is suggested you read the entire project before the presentation.


Project #2: Let's Get Personal
Executive Summary:
Storytellers often create and tell their own stories. Use your own experiences and observations to build a story that will entertain listeners. Outline the story, paying close attention to plot, setting, characters and conflict. Then fill in dialogue and description. Strive for images so real that everyone can see them. Personalize the story and keep it short. Use natural gestures and body movements.

Objectives:
  • To learn the elements of a good story.
  • To create and tell an original story based on a personal experience.
  • TIME : 6 to 8 minutes
Note to the Evaluator:
For this project, the speaker was to create and tell a story based on a personal experience without using a script or notes. The speaker was to use vivid descriptions and dialogue to bring the story to life. It is suggested you read the speech project before the presentation.


Project #3: The Moral Of The Story
Executive Summary:
Every story should offer some lessons or insight into live and human nature. Use stories with lessons to illustrate points in your own speeches. You can quote the stories of others, or make up your own. A story with a lesson or moral should have a simple plot and simple characters and the topic should be something with which people are familiar. The story should have an unexpected and somewhat humorous conclusion.

Objectives:
  • To understand that a story can be entertaining yet display moral values.
  • To create a new story that offers a lesson or moral.
  • To tell the story, using the skills developed in the previous two projects.
  • TIME : 4 to 6 minutes
Note to the Evaluator:
The speaker had two options for this project: Create and tell an original story with a lesson or take a lesson from another story and create a new story to go with it. The story was to be entertaining and have a surprise twist to the ending, and the speaker was not to use a script or notes when telling the story. It is suggested you read the project before the presentation.


Project #4: The Touching Story
Executive Summary:
Storytellers want their audiences to feel emotions, whether it be love, hate, anger, happiness, hope or courage. Experiencing emotions involves your listeners in the story, keeps their attention and helps them to remember it. Use dialogue or descriptions to covey the emotions you want the audience to feel. The secret to arousing emotion is to understate it. Don't be obvious or melodramatic.

Objectives:
  • To understand the techniques available to arouse emotion.
  • To become skilled in arousing emotions while telling a story.
  • TIME : 6 to 8 minutes
Note to the Evaluator:
For this project, the speaker was to prepare and present an original story designed to evoke emotion among listeners, using description and dialogue. The speaker was not to use a script or notes when telling the story. It suggested you read the project before the presentation.


Project #5: Bring History To Life
Executive Summary:
Storytellers have also been historians, using their talents to tell the world about the events that shaped it. Stories about the knights of the Round Table, battles, explorers and leaders are as interesting today as they were many years ago. When telling an historical story, narrow it to one event and make sure it has a plot, conflict, characters, a setting and action. Carefully develop the characters. You may have to cut the story to fit your time limits.

Objectives:
  • To understand the purpose of stories about historical events or people.
  • To use the storytelling skills developed in the preceding projects to tell a story about a historical event or person.
  • TIME : 7 to 9 minutes
Note to the Evaluator:
The purpose of this talk was for the speaker to tell a story about a historical event or person. The event or person may be mythical, imaginative, fictional, or real. The story should have a plot and character development and should build to a climax. It is suggested you read the project before the presentation.

For more information:
Item 226K

ACM: Technical Presentation

Cover of the "Technical Presentation" advanced manual
Presenting technical information in a way that doesn't bore the audience is challenging. Learn how to prepare technical briefings, design and present a proposal, talk about a technical subject to a nontechnical audience, present a technical paper and enhance a technical talk with the internet.


Project #1: The Technical Briefing
Executive Summary:
Briefings are speeches to inform. To make your briefing effective: Match your use of technical material to the knowledge level of your audience. What do you want your audience to know or be able to do after your briefing? Focus your presentation by stating its purpose in a single sentence. Select supporting material to match your objective, main message and the audience’s needs.

Objectives:
  • Using a systematic approach, organize technical material into a concise presentation.
  • Tailor the presentation to the audience’s needs, interests and knowledge levels.
  • TIME : 8 to10 minutes
Note to the Evaluator:
In this presentation, the speaker is asked to deliver an informative briefing containing technical material. This material should be tailored to the needs, interests and knowledge levels of the audience, and should be presented clearly and logically. All aspects of the speech should support a single main message. It is suggested you read the entire project before the speech.


Project #2: The Proposal
Executive Summary:
Your proposal must stimulate action or acceptance of an idea. Follow four steps; Determine your purpose, analyze your audience to determine its needs, state your main message and support it, and finally urge the audience to take action. Translate features into audience benefits. Use the inverted pyramid format. Be sure your visual aids support your objective and main message. Plan to deal with audience questions effectively.

Objectives:
  • To prepare a technical presentation advocating a product, service, idea or course of action.
  • To present your viewpoint logically and convincingly, using an inverted-pyramid approach.
  • To effectively use a Microsoft PowerPoint with a laptop computer to illustrate your message.
  • To effectively handle a question-and-answer period.
  • TIME : 8 to 10 minutes for speech; 3 to 5 minutes for question period.
Note to the Evaluator:
This project calls for a technical presentation that advocates a product, service, idea or course of action. The speaker has been asked to use an “inverted-pyramid” approach, putting his/her viewpoint at the beginning, then supporting it logically and convincingly. The speaker was also expected to conduct a question-and answer period at the conclusion of the proposal. Visual aids (of the speaker’s choice) are recommended. It is suggested you read the entire project before hearing the speech


Project #3: The Nontechnical Audience
Executive Summary:
To interpret the world of high technology for an audience that lacks technical training, you must first capture their interest and prove that the material is significant to them. Build their understanding by making your tech talk simple and clear. Develop rapport, credibility and trust to gain their acceptance. Make it memorable and stimulate the audience to action.

Objectives:
  • Understand the principles of communicating complex information to nontechnical listeners.
  • Build and deliver an interesting talk based on these principles.
  • Answer audience questions that arise during the presentation.
  • Use a Microsoft PowerPoint slideshow to illustrate your message
  • TIME : 10 to12 minutes
Note to the Evaluator:
For this project the speaker is asked to deliver an interesting speech, in which complex information is conveyed to a non-technical audience. The speaker should entertain audience questions as they arise during the presentation, and use overhead transparencies as visual aids. It is suggested you read the entire project before hearing the speech.


Project #4: Presenting a Technical Paper
Executive Summary:
You have been invited to present a technical paper to colleagues at an association conference. Role play an author’s presentation with a borrowed technical report or a paper you have written. Give your verbal report, sharing ideas, experiences and findings in a format used by leading technical associations. Make your presentation interesting, well-organized and informative. Do not read your paper aloud. Keep your tech talk clear, logical and objective.

Objectives:
  • Deliver an interesting speech based on a technical paper or article.
  • Effectively use a Microsoft PowerPoint slideshow to illustrate your theme.
  • Provide additional information, such as answers to questions, using a flipchart.
  • TIME : 10 to12 minutes
Note to the Evaluator:
For this project, the speaker was asked to present a technical paper or article. This tech talk should be presented as though the speaker were the author or a member of the research team. The opening should contain a clear description of the problem or process being discussed. It should also humanize the data, though use of an anecdote or some historical information regarding the research. The body should highlight only a few major points from the paper, possibly describing any real-world impact of the accumulated data. The conclusion should contain a short summary of the paper’s conclusion, recommendations, and perhaps draw the listeners back to the anecdote of the original problem discussed in the opening. The speaker should use a conversational speaking style and has been asked to illustrate his/her message using a PowerPoint slideshow and possibly a flipchart. It is suggested you read this entire project before hearing the speech.


Project #5: Enhancing a Technical Talk with the Internet
Executive Summary:
Add the computer and Internet to your teaching toolkit by supplementing you tech talk with electronic communications before and after the meeting. Make maximum use of high-tech teaching so your audience can achieve maximum learning. Use e-mail, blogging, blogging, Web sites and other high-tech marvels to bring your tech talk into the 21st century.

Objectives:
  • Understand the nature and process of a technical presentation supported with professional-level visual aids*
  • Arrange pre-meeting communications via e-mail.
  • Find or create a post-meeting Web site for further dissemination of information support or enhancing your verbal presentation. You may create a Web page and add it to your club’s Web site, making use of podcasting, webcasting or a basic Internet template.
  • Use a desktop computer, Microsoft Word, a Web browser, a simple graphics program for photos and other images, Microsoft PowerPoint as well as the venerable flip-chart to support your presentation
  • Time: 12 to 15 minutes
* Arrangements for this presentation should be made with your club’s vice president education well in advance, taking into consideration the requirements for high-tech visual aids. Also, you should arrange to have printouts of your pre- and post- communications for your evaluator to see at the lecture. Time mentioned does not include these other forms of sharing information.

Note to the Evaluator:
In this project, the speaker expands on his presentation using modern resources to communicate before and after the actual speech. Prior to the talk, the speaker should contact all planned attendees with an e-mail that includes some pertinent information such as an agenda for the speech. During the speech, the speaker should follow the agenda sent out previously or else explain any deviation from the original plan. The speaker should also refer to the attendees to Web sites which will offer further information and explanation of the topic. The speaker may follow-up with the audience after the talk via e-mail or a group blog. All forms of communication should be smoothly planned and executed. It is suggested you read the entire project, including samples of the pre- and (planned) post –communications, before the presentation.

For more information:
Item 226H

ACM: The Entertaining Speaker

Cover of the "Entertaining Speaker" advanced manual
Entertaining speakers are always in demand. Projects address preparing and delivering an entertaining speech, finding good stories and anecdotes to include in speeches, using humor, incorporating drama into presentations and presenting an after-dinner speech.


Project #1: The Entertaining Speech
Executive Summary:
An entertaining speech need not be funny. It simply gives the audience an opportunity to enjoy themselves in some way. The speech may have a message, but the message is not the major focus of the speech. Relate your talk to the audience and its interests, incorporating personal experiences. Be positive, avoid lecturing and strive for simplicity. The audience should not have to work too hard to follow your presentation.

Objectives:
  • Entertain the audience by relating a personal experience
  • Organize an entertaining speech for maximum impact
  • TIME: 5 to 7 minutes
Note to the Evaluator:
The purpose of this talk is for the speaker to entertain the audience in a five- to seven-minute talk by relating a personal experience. Pay particular attention to the structure of the talk. Although it will not be as rigidly organized as other types of speeches, it should have some readily apparent organization. In addition to your oral evaluation, please give written answers to the questions below.


Project #2: Resources For Entertainment
Executive Summary:
Stories and anecdotes are an entertaining speaker's lifeblood. Collect and file stories and anecdotes do you can select the right one for every occasion. Then adapt it to make it your own, reflecting your personal speaking style. Make sure your stories and anecdotes relate to your speech topic, are believable and add to your message.

Objectives:
  • Draw entertaining material from sources other than your own personal experience
  • Adapt your material to suit your topic, your own personality, and the audience
  • Use entertaining material as a means of conveying a serious message
  • TIME: 5 to 7 minutes
Note to the Evaluator:
The purpose of this talk is for the speaker to entertain the audience through the use of entertaining stories or anecdotes in a five – to seven – minute presentation. The speaker is expected to draw material from sources other than personal experience and adapt it to his or her own speaking style. The speech should have a central theme or message, which is supported by the use of entertaining stories, anecdotes, or quotations. In addition to your oral evaluation, please answer the questions below in writing.


Project #3: Make Them Laugh
Executive Summary:
Humor is an ideal way to attract and hold an audience's attention. You can also use humor to build rapport, emphasize points, convey a sensitive point, or deal with unexpected incidents that occur during your talk. Humor includes some kind of unexpected twist that pleasantly surprises the audience. Practice delivering the material until you can do so smoothly, pausing before the punch line to create tension.

Objectives:
  • Prepare a humorous speech drawn from your own experience
  • Strengthen the speech by adapting and personalizing humorous material from outside sources
  • Deliver the speech in a way that makes the humor effective
  • TIME: 5 to 7 minutes
Note to the Evaluator:
The purpose of this talk is for the speaker to deliver a humorous speech in five to seven minutes, using original material drawn from his or her own experience as well as material from other sources, adapted to fit the talk. The speech should have some degree of unity and theme and be in good taste. Since this may be the speaker’s first attempt at humor before an audience, be encouraging even if the attempt is less than successful. Please give a written evaluation below in addition to your oral evaluation.


Project #4: A Dramatic Talk
Executive Summary:
Dramatic stories are another way to entertain an audience, through drama you create images in listeners' minds, which enhance and add interest to your message. Vocal variety is critical in a dramatic talk. Vary the volume, pitch and rage of your words. Also convey drama through your body language and facial expressions. Make sure your voice and body language reinforce, not dominate, your verbal message

Objectives:
  • Develop an entertaining dramatic talk about an experience or incident
  • Include vivid imagery, characters, and dialogue
  • Deliver the talk in an entertaining manner
  • TIME: 5 to 7 minutes
Note to the Evaluator:
The purpose of this talk is for the speaker to entertain the audience with a five – to seven – minute dramatic speech. The speech material is to be drawn from the speaker’s personal experience or imagination. The speaker should not act out the incident, but rather interpret it for the audience, using narration and dialogue. In addition to your oral evaluation, please give written responses to the questions below.


Project #5: Speaking After Dinner
Executive Summary:
After-dinner talks are challenging. The audience has just dined and they are becoming drowsy. Your talk should be light, lively, positive and entertaining. Reflect on the occasion. Personalize the talk by referring to earlier events or people on the program and building on them. Use humor and drama

Objectives:
  • Prepare an entertaining after dinner talk on a specific theme
  • Deliver the talk using the skills developed in the preceding projects
  • TIME: 8 to 10 minutes
Note to the Evaluator:
The purpose of this talk is for the speaker to prepare an after-dinner speech of eight to ten minutes. The speaker should entertain the audience by weaving jokes and / or dramatic or humorous stories around a recognizable theme. The overall effect should be lighthearted and relaxed. In addition to your oral evaluation, please write answers to the questions below.

More information:
Item 226A

ACM: The Professional Speaker

Cover of the "The Professional Speaker" advanced manual
Professional speakers can give a variety of presentations to a variety of audiences. This manual offers guidance in preparing and presenting a keynote address, an entertaining speech, a sales training speech, a seminar and a motivational speech. Includes information about marketing yourself as a professional speaker.


Project #1: The Keynote Address
Executive Summary:
A keynote speaker establishes a rapport with the audience in order to galvanize them. Match your delivery style to the tenor of the event, whether it's celebratory, serious or somewhere in-between. Project your confidence and authority to arouse your audience's interest. Use dramatization to make abstract ideas tangible and inspire listeners to apply your ideas to their lives.

Objectives:
  • Identify the basic differences between keynote speeches and other kinds of speeches.
  • Learn how to evaluate audience feeling and establish emotional rapport.
  • Learn and use the professional techniques necessary for a successful keynote presentation.
  • Develop a speech style and delivery that effectively inspires and moves the audience to adopt your views as a collective reaffirmation of its own.
  • TIME : 15 to 20 minutes – longer if club program allows.
Note to the Evaluator:
The purpose of this project was for the speaker to prepare, rehearse and deliver a 15-to-20-minute keynote address (option of longer presentation if program allows). The speaker should arrange with the Toastmaster of the meeting to announce to the club members what audience group or organization they represent. The speech should reflect audience feeling and emotional rapport associated with that specific audience. The style and delivery should be dynamic and should inspire the audience. In addition to your oral evaluation, please write answers to the questions below.


Project #2: Speaking To Entertain
Executive Summary:
People enjoy hearing stories, and humorous stories top most people's lists. Audiences connect best with tales that have a universal theme or message and a clear storyline. Humor increases the allure of the anecdote. Include exaggeration, understatement, twisted definitions, puns, parody, and misdirection in your speech to create a pleasant diversion for your audience

Objectives:
  • Entertain the audience through the use of humor drawn from personal experience and from other material that you have personalized.
  • Deliver the speech in a way that makes the humor effective.
  • Establish personal rapport with your audience for maximum impact.
  • TIME : 15 to 20 minutes – longer if club program allows.
Note to the Evaluator:
The purpose of this project was for the speaker to prepare, rehearse and deliver a 15-to 20-minute entertaining speech with the objective of helping the audience have fun (option of longer presentation if program allows). The presentation should illustrate concern with sequence, simplicity, vividness and unexpected twists, and its organization should be readily apparent. However, in a humorous speech, it is possible that structure will be nonexistent. In addition to your oral evaluation, please write answers to the questions below.


Project #3: The Sales Training Speech
Executive Summary:
Make learning fun! Display your showmanship to teach your audience sales concepts and techniques. Use humor and recount dramatic success stories in your speech to embody abstract ideas and technical information. Share your insights about how to create an eager customer.

Objectives:
  • Tell a sales audience how to sell a product by using a planned presentation.
  • Inform a sales training audience about the human experience of the buyer-seller relationship.
  • Use entertaining stories and dynamic examples of sales situations.
  • Inspire salespeople to want to succeed in selling.
  • TIME : 15 to 20 minutes – longer if club program allows.
Note to the Evaluator:
The purpose of this project was for the speaker to prepare and deliver a sales training presentation of from 15 to 20 minutes (option of longer presentation if program allows). His or her goal was to teach members of the audience about sales concepts and techniques and to inspire them to success. The speaker was to put showmanship and entertainment into the presentation and to give the audience a selling system that could be applied in major steps. In addition to your oral evaluation, please write answers to the questions below.


Project #4: The Professional Seminar
Executive Summary:
Successful seminars begin with clearly states objectives so, at the end of the seminar, the audience is able to quantify exactly what they have learned. Remember that seminar attendees have challenges and they're counting on you to help them discover the information they need to create solutions. Personify the skills and knowledge you teach because you are the audience's role model.

Objectives:
  • Plan and present a seminar with specific learning objectives.
  • Relate to the audience by using a seminar presentation style.
  • Use seminar presentation techniques to promote group participation, learning and personal growth.
  • TIME : 20 to 40 minutes
Note to the Evaluator:
The purpose of this project was for the speaker to present a 20- to 40-minute seminar in his or her field of expertise. The seminar should have specific learning objectives introduced during the speaker’s audience warm-up and orientation opening. The speaker’s presentation style should provide a role model reflecting the skills and knowledge of what he or she is teaching. He or she should incorporate effective seminar presentation techniques to promote group participation, learning and personal growth.


Project #5: The Motivational Speech
Executive Summary:
A motivational speaker's purpose is to supply listeners with the impetus to achieve a goal. Appeal to the audience's beliefs and values through dramatization, vibrant stories and enthusiasm. Give them an incentive and persuade them to embrace your message.

Objectives:
  • Understand the concept and nature of motivational speaking.
  • Apply a four-step motivational method with the purpose of persuading and inspiring.
  • Deliver a motivational speech to persuade an audience to emotionally commit to an action
  • TIME : 15 to 20 minutes – longer if club program allows.
Note to the Evaluator:
The purpose of this presentation was for the speaker to deliver a 15- to 20-minute motivational speech designed to persuade and inspire an audience to achieve personal success. The delivery should have an abundance of vivid word pictures and use of dynamic gestures. In addition to your oral evaluation, please write answers to the questions below.

For more information:
Item 226G

ACM: Interpersonal Communication

Cover of the "Interpersonal Communication" advanced manual
Everyday life presents challenging communication situations. Topics in this manual include conversing with ease, negotiating, handling criticism, coaching someone to improve performance and expressing dissatisfaction effectively.


Project #1: Conversing With Ease
Executive Summary:
Being a good conversationalist has a great impact on your personal and professional lives. Every friendship and business relationship you have began with a conversation. Begin conversations with strangers by asking about the other person or commenting on your current mutual situation. Listen carefully to the responses and ask appropriate follow up questions. Questions that begin with what, how or why will generate more information and more conversation opportunities.

Objectives:
  • Identify techniques to use in conversing with strangers
  • Recognize different levels of conversation
  • Initiate a conversation with a stranger
  • Use open-ended questions to solicit information for further conversation
  • TIME : 10 to14 minutes
Note to the Evaluator:
The purpose of this project is for the speaker to enact a role play with another member in which the two meet as strangers and the speaker begins a conversation. The circumstance under which they meet as strangers (a party, convention, etc.) is determined by the speaker and the speaker’s partner. The speaker was first to give a brief speech about the importance of good conversational skills, the conversational process and techniques ( to help the audience to better understand the presentation’s objectives and to evaluate the presentation). Then the speaker was to introduce the role play scenario and the partner, then conduct the role play, initiating a conversation and establishing a common interest with the other person. Finally, the speaker was to lead a brief discussion with the partner and the audience about the role play. It is suggested you read the entire project before the presentation. In addition to your oral evaluation, please give written responses to the questions below.


Project #2: The Successful Negotiator
Executive Summary:
Negotiations are successful when both parties walk away pleased. This is a "win-win" negotiation, and you can reach it when you know what both you and the other party want and the reasons you both want them. Then generate a list of options that will benefit you and the other party, present them to the other party, and discuss them until a mutually satisfactory agreement is reached. Be honest, direct and appreciative.

Objectives:
  • Employ win / win negotiating strategies to achieve your goals
  • Enjoy the benefits of win / win negotiating
  • TIME : 10 to14 minutes
Note to the Evaluator:
The purpose of this project is for the speaker to enact a role play with another member, with the speaker negotiating to receive something he or she wants. The speaker and the partner may select the situation of their choice. The speaker was first to give a brief speech explaining the negotiation process (to help the audience to better understand the role play’s objectives and to evaluate it). Then the speaker was to introduce the role play scenario and the partner and conduct the role play. Finally, the speaker was to lead a brief discussion with the partner and the audience about the role play. It is suggested you read the entire project before the presentation. In addition to your oral evaluation, please give written responses to the questions below.


Project #3: Diffusing Verbal Criticism
Executive Summary:
A few communication techniques can turn an angry confrontation into a positive calm discussion. The secret is to avoid being defensive, and to follow these steps: Listen to the other person; acknowledge the criticism; ask questions; paraphrase to reflect what the other person is feeling or thinking' and agree with the truth. As you talk, remain calm, don't take anything personally, use non-verbal listening skills, and show respect for the other person.

Objectives:
  • Respond non-defensively to verbal criticism
  • Employ a five-step method to identify the problem, diffuse the attack, and arrive at a solution
  • TIME : 10 to14 minutes
Note to the Evaluator:
The purpose of this project is for the speaker to role play with another member, responding to, determining the cause of, and diffusing verbal criticism. The speaker and partner may select the role-play scenario of their choice. The speaker was first to give a brief speech explaining how to handle verbal criticism (to help the audience to better understand the role play’s objectives and to evaluate it). Then the speaker was to introduce the role play scenario and the partner and conduct the role play. Finally, the speaker was to lead a brief discussion with the partner and the audience about the role play. It is suggested you read the entire project before the presentation. In addition to your oral evaluation, please give written responses to the questions below.


Project #4: The Coach
Executive Summary:
Coaching is an opportunity to help someone do their best. In your coaching session, describe the reason for the discussion, your concern, and the impact the performance has on you and others. Acknowledge and listen to the other person, and ask their opinion on ways to improve performance. Discuss solution and reach a mutual agreement. Be sure to follow up on the person's progress and praise positive results.

Objectives:
  • Determine reasons for someone’s substandard performance
  • Coach the person to improve performance
  • TIME : 10 to14 minutes
Note to the Evaluator:
The purpose of this project was for the speaker to enact a role play with another member, with the speaker coaching a person whose performance has not been satisfactory. The speaker and the partner may select the situation of his or her choice. The speaker was first to give a brief speech explaining the coaching process (to help the audience to better understand the role play’s objectives and to evaluate it). Then the speaker was to introduce the role play scenario and the partner and conduct the role play. Finally, the speaker was to lead a brief discussion with the partner and the audience about the role play. It is suggested you read the entire project before the presentation. In addition to your oral evaluation, please give written responses to the question below.


Project #5: Asserting Yourself Effectively
Executive Summary:
Asserting yourself effectively is a challenging communication skill because you must express your own concerns and feelings calmly without making the other person defensive. First, state the problem and tell your feelings. Specify a solution and describe the positive consequences that will happen if the other person fulfills your request. Speak up immediately and don't let the problem fester. Be direct, friendly and calm.

Objectives:
  • Enjoy the mental and physical benefits of being assertive
  • Employ the four-step method for addressing a problem and asking for help
  • Overcome resistance to your requests
  • TIME : 10 to 14 minutes
Note to the Evaluator:
The purpose of this project is for the speaker to enact a role play with another member, with the speaker verbalizing dissatisfaction with a situation and the other member being the party responsible for the situation who is reluctant to do as the speaker requests. The speaker and the partner may select the scenario of their choice. The speaker was first to give a brief speech explaining how to express dissatisfaction effectively (to help the audience to better understand the role play’s objectives and to evaluate it). Then the speaker was to introduce the role play scenario and the partner and conduct the role play. Finally, the speaker was to lead a brief discussion with the partner and the audience about the role play. It is suggested you read the entire project before the presentation. In addition to your oral evaluation, please give written responses to the questions below.

For more information:
Item 226M

ACM: Humorously Speaking

Cover of the "Humorously Speaking" advanced manual
Every speaker benefits from using humor. Learn how to begin a speech with a humorous story to get listeners' attention, end a speech with a humorous story, use humorous stories and anecdotes throughout the body of your speech to emphasize points, incorporate jokes into presentations and prepare and present an entirely humorous speech.


Project #1: Warm Up Your Audience
Executive Summary:
A humorous story at the beginning of your presentation will attract listener's attention and relax them, gently leading them into your speech. An opening humorous story should be relevant to your speech topic, simple, readily identifiable as humor, and appropriate for your audience. Most stories are composed of five parts: the set-up, the pause, the punch line, the punch word, and another pause. Deliver the story confidently and make sure your body language doesn't give away the story.

Objectives:
  • Prepare a speech that opens with a humorous story.
  • Personalize the story.
  • Delivery the story smoothly and effectively.
  • TIME : 5 to 7 minutes
Note to the Evaluator:
The purpose of this project is for the speaker to present a five- to seven- minute speech that begins with a humorous story. The story must be related to the speech topic and appropriate for the audience. The story may be based on an actual personal experience the speaker has had or on a story from another source. The speaker is to personalize the story. In addition to your oral evaluation, please give written responses to the questions below.


Project #2: Leave Them With A Smile
Executive Summary:
Closing your presentation with a humorous story insures the audience remembers you, lets you reaffirm your message, signals the audience that your speech is over, and lets you exit with flair. The story must reemphasize the main point of your speech. Remember humor must be unexpected . A successful humorous story leads listeners in one direction, then at the last minute fools them by suddenly changing direction.

Objectives:
  • Prepare a serious speech that opens and closes with humorous stories.
  • Prepare a closing story that reemphasizes the speech’s main point.
  • Deliver the stories smoothly and effectively.
  • TIME : 5 to7 minutes
Note to the Evaluator:
The purpose of this project is for the speaker to present a five to seven minute speech that begins with a humorous story and ends with a humorous story. The opening story should tie into the subject and the closing story should reemphasize the main point of the speech. The stories may be based on actual personal experiences the speaker has had or on stories from other sources. The speaker is to personalize the stories. In addition to your oral evaluation, please give written responses to the questions below.


Project #3: Make Them Laugh
Executive Summary:
After your audience listens to your speech for a few minutes, their attention may begin to wane. Using humor throughout your presentation will bring their attention back to you. You can use humour to reinforce your point, provide comic relief, provide a break, and to refocus attention. Insert humor in your speech wherever the speech lends itself to it. After telling the story or joke, move smoothly back into your speech by changing the tone of your voice, delivery rate or facial expression to indicate a mood shift.

Objectives:
  • Prepare a speech that opens and closes with humorous stories.
  • Include jokes in the speech body to illustrate points or maintain audience interest.
  • Deliver the jokes and stories smoothly and effectively.
  • TIME : 5 to 7 minutes
Note to the Evaluator:
The purpose of this project is for the speaker to present a five- to seven- minute speech that begins and ends with a humorous story and uses several jokes in the speech body. The humorous opening story should tie into the speech subject, and the humorous closing story should reemphasize the speech‘s main point. The jokes in the speech body should illustrate or emphasize points and/or break up any tedious or complex parts of the speech. In addition to your oral evaluation, please give written responses to the questions below.


Project #4: Keep Them Laughing
Executive Summary:
An opening joke can break the ice and help you develop a rapport with the audience. The safest joke to tell is one about yourself. Audience love to hear a speaker put himself done. Telling a series of jokes of the same subject in the body of your speech is also a good way to illustrate points or to break up complex or tedious portions of your presentation. Make sure transitions between jokes are smooth, as are your lines leading from your speech into the jokes, and from the jokes back into your speech.

Objectives:
  • Prepare a speech that opens with a self-deprecating joke.
  • String together two or three related jokes in the speech body.
  • Close the speech with a humorous story.
  • TIME : 5 to 7 minutes
Note to the Evaluator:
The purpose of this project is for the speaker to present a five-to-seven minute speech that begins with a self-deprecating joke, includes at least two sets of jokes in the speech body, with each set composed of several jokes, and ends with a humorous story. The jokes in the speech body should illustrate or emphasize points or break up any tedious or complex parts of the speech. The closing story should re-emphasize the speech’s main point. In addition to your oral evaluation, please give written responses to the questions below.


Project #5: The Humorous Speech
Executive Summary:
The purpose of a humorous speech is to entertain. Humorous speeches have a theme, make a point, tell a story and use exaggeration to create the humor, Once you've selected your topic, break it down into several subtopics, then develop stories and jokes about each subtopic. Tie everything together with your narrative. Pay careful attention to delivery, as it can make or break a humorous speech.

Objectives:
  • Use exaggeration to tell a humorous story.
  • Entertain the audience.
  • Effectively use body language and voice to enhance the story.
  • TIME : 5 to 7 minutes
Note to the Evaluator:
The purpose of this project is for the speaker to present a five-to-seven minute humorous speech. The speech’s primary purpose is to entertain, while a secondary purpose is to make a point. The speech should be based on one theme or subject, with all humorous stories and/or jokes related to that subject. The humour should come from exaggeration. The speaker is to use body language and voice to enhance the speech. In addition to your oral evaluation, please give written responses to the questions below.

For more information:
Item 226O