Source: The Art of Effective Listening Workshop
Date: 30th August 2012 (Thursday)
Time: 7:30pm - 10:00pm
Venue: Room, 1.08 Kolej Damansara Utama (KDU)
Trainer: G. Sivalingam, Distinguished Toastmaster (DTM)
Fees: RM10 for D'Utama Members
RM15 for non-members
Registration: Click Here
Time: 7:30pm - 10:00pm
Venue: Room, 1.08 Kolej Damansara Utama (KDU)
Trainer: G. Sivalingam, Distinguished Toastmaster (DTM)
Fees: RM10 for D'Utama Members
RM15 for non-members
Registration: Click Here
Workshop Rationale:
Managers, professionals and working people all face the need to listen to customers, colleagues, subordinates and senior managers, and understand precisely what they are trying to say. This workshop focuses on the following key aspects:
- Appreciate the elements of listening which lead to understanding of what is actually being spoken
- Understand what is being communicated by listening actively
Your Benefits:
- Increase personal effectiveness by listening actively and understanding what was actually communicated orally
- Improve your professional relationships by listening with courtesy during communication
Methodology:
The workshop will be based on a mixture of mini lectures, and practical exercises, combined with debriefs.
The Trainer:
Siva’s background includes a degree in Chemical Engineering, with 7 years experience in manufacturing, including several years in Quality Assurance work for medical product companies, plus 7 years experience in documenting a variety of software projects, including telecommunications and banking solutions. This experience, in addition to his consultancy work with Malaysian franchisors in understanding their businesses, and sharing that understanding with their franchisees through operations manuals, all give him a unique perspective in helping clients to improve their own communication skills.
Registration
If you are interested to attend, kindly help us to complete this simple registration form by < clicking this link >.This is to assist us with the appropriate logistic arrangements. Thank you.
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